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Punctuality: 'We're getting there'

By Essex Chronicle  |  Posted: June 21, 2012

Launch of Abellio / Greater Anglia train services at Liverpool Street station, London. (02/06/2011) Ruud Haket

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ESSEX train operator Greater Anglia has reported an improvement in train punctuality during May.

The public performance measure (PPM) for Greater Anglia trains was 92.5 per cent at the end of May, which is above the overall national train service performance of 92.3 per cent.

Greater Anglia's train punctuality has improved each month since February and was up 0.2 per cent last month, from the figure of 92.3 per cent in April.

The operator's Metro services between Liverpool Street and Shenfield /Southend Victoria performed exceptionally well, with 95.6 per cent PPM in May. Services on the rural routes network in Norfolk, Suffolk and Cambridgeshire saw a PPM of 95.3 per cent. West Anglia route and Mainline PPM was 91.1 per cent and 90.9 per cent.

Ruud Haket, managing director of Greater Anglia, said: "I am encouraged that we have seen some further improvements in train punctuality in May, continuing a positive trend.

"We recognise, however, that there is still much more work to do in delivering consistent levels of train service performance across the region we serve and, together with our colleagues at Network Rail, all our efforts are focused on further improvement."

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